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Country of stay: --- France / ItaliaBelgië / Nederland / UK / OthersDeutschlandEspaña / Andorra

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Choose your reason

* fields preceded by an asterisk are mandatory

Brand

Please select the brand of your stay* :

Your reservation* :

Fields below regarding your reservation are optional:

First date of stay (format DD/MM/YYYY)* :

Please provide the date of the first day of your stay, observing the following format: DD/MM/YYYY:

First date of stay (format DD/MM/YYYY)* :

I certify that the information provided are correct*

Description of your complaint*

If you wish to delete your customer account, please indicate the name of the person who booked the stay, as well as the email address used for the customer account, this will facilitate the work of our teams.

You want to access to your personnal data? please, describe us your request.

Please describe the encountered issues:

	Desactivate my account This option allows you to make your data inaccessible online without deleting it. You can recreate your account later and/or continue to receive our offers
	Delete my account If you have made a reservation with us, it is possible that some of your data must be kept to meet our legal and accounting constraints. This data may under no circumstances be used for commercial purposes. For your information, the data will be kept for 5 years to make it possible to prove the existence of a contract. Find more information on our data protection policy.

Your personal details

Attachment

Format: JPEG or PNG, max. file size: 2Mb

Veuillez télécharger votre RIB

Proceed

Information review

Reason of your complaint
Option
Description of your complaint
Brand
Reservation number
Date of the first date of your stay (DD/MM/YYYY)
Your surname
Your name
Your e-mail
Address
Client number or last booking number
Nom du réservataire
Prénom du réservataire
Votre adresse
Noms des participants

Submit

The information is collected by PIERRE ET VACANCES - CENTER PARCS Group directly from you in order to respond to your request. Satisfaction surveys may be set up at a later stage. This information is intended exclusively for the entities of the PIERRE ET VACANCES - CENTER PARCS Group concerned by the request, and its possible subcontractors. The data will be kept for the duration of the investigation of your file and then archived for one year. Under no circumstances will the information transmitted in the context of your request be used for the purpose of prospecting or additional collection of information concerning you.

In accordance with Regulation (EU) 2016/679 on the protection of personal data, you have the right to access, rectify, delete, carry and oppose your data, which you can exercise on your customer area or via the contact form. A copy of an identity document may be requested.

Subject to any breach of the above provisions, you have the right to file a complaint with the National Data Protection Authority.