Dear customer,

You are about to file a complaint about your stay.

Please fill in information below, a customer services agent will come back to you soon via e-mail.

1 - REASON OF YOUR COMPLAINT

 Please select one or some of the following reasons:
Access to your personal data
Common infrastructures quality
Onsite services quality
Noise and visual disturbances
Corporal and material damage
Housing quality and compliance

2 - DESCRIPTION OF YOUR COMPLAINT

Please describe the encountered issues:
Description of encountered issue(s)

3 - BRAND

 Please select the brand of your stay:

4 - YOUR RESERVATION

Fields below regarding your reservation are optional:

5 - YOUR PERSONAL DETAILS

ATTACHMENT

Optional: you may attach a picture to your complaint (format: JPEG or PNG, max. file size: 2Mb).



Proceed