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Brand

Please select the brand of your stay* :

Your reservation* :

Fields below regarding your reservation are optional:

First date of stay (format DD/MM/YYYY)* :

Please provide the date of the first day of your stay, observing the following format: DD/MM/YYYY:

First date of stay (format DD/MM/YYYY)* :

I certify that the information provided are correct*

Description of your complaint*

Please describe the encountered issues:

Your personal details

Attachment*

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Information review

Reason of your complaint
Description of your complaint
Brand
Reservation number
Date of the first date of your stay (DD/MM/YYYY)
Your surname
Your name
Your e-mail
Nom du réservataire
Prénom du réservataire
Votre adresse
Noms des participants

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The information is collected by PIERRE ET VACANCES - CENTER PARCS Group directly from you in order to respond to your request. Satisfaction surveys may be set up at a later stage. This information is intended exclusively for the entities of the PIERRE ET VACANCES - CENTER PARCS Group concerned by the request, and its possible subcontractors. The data will be kept for the duration of the investigation of your file and then archived for one year. Under no circumstances will the information transmitted in the context of your request be used for the purpose of prospecting or additional collection of information concerning you.

In accordance with Regulation (EU) 2016/679 on the protection of personal data, you have the right to access, rectify, delete, carry and oppose your data, which you can exercise on your customer area or via the contact form. A copy of an identity document may be requested.

Subject to any breach of the above provisions, you have the right to file a complaint with the National Data Protection Authority.